https://helpforum.sky.com/t5/Sky-Stream/Tv-not-working/m-p/5109444#M60674 <P>My sky stream says I don't have a subscription&nbsp;</P> Tue, 07 Oct 2025 16:48:05 GMT Kay0399 2025-10-07T16:48:05Z https://helpforum.sky.com/t5/Sky-Stream/Tv-not-working/m-p/5109444#M60674 <P>My sky stream says I don't have a subscription&nbsp;</P> Tue, 07 Oct 2025 16:48:05 GMT https://helpforum.sky.com/t5/Sky-Stream/Tv-not-working/m-p/5109444#M60674 Kay0399 2025-10-07T16:48:05Z https://helpforum.sky.com/t5/Sky-Stream/Tv-not-working/m-p/5109524#M60679 <P>Hi Kay,</P><P>&nbsp;</P><P>Can you give a little more detail please, as we are all members of the community, and don't work for Sky,</P><P>&nbsp;</P><P>Is this a brand new Stream box just delivered, and does the status on My Sky indicate delivered? As it's happened a few times that the box arrives before you have notification from Sky that the box has been dispatched,</P><P>&nbsp;</P><P>The subscription is only activated once Sky confirms dispatch of the item,</P><P>&nbsp;</P><P>It may not be related to your problem, that's why I ask for more information, and hopefully someone will be able to give your more help,</P><P>&nbsp;</P><P>Regards, Freddie</P> Tue, 07 Oct 2025 18:12:21 GMT https://helpforum.sky.com/t5/Sky-Stream/Tv-not-working/m-p/5109524#M60679 Freddieboy69 2025-10-07T18:12:21Z