topic Re: Sky puck not working in Sky Stream

Sky puck not working

wilsonecho — Tue, 07 Oct 2025 06:44:09 GMT

Turned puck off and on several minutes restart router only to have light flash and turn itself off

lettice — Tue, 07 Oct 2025 06:47:37 GMT

Have a read of this Sky help article, namely performing the recovery procedure in step 4;

wilsonecho — Tue, 07 Oct 2025 07:24:52 GMT

Hi thank you I have tried all those options still not working

BenJoBanjo — Tue, 07 Oct 2025 08:06:01 GMT

@wilsonecho wrote:
Hi thank you I have tried all those options still not working

You'd better ring Sky and ask for a replacement puck then. It sounds like yours is faulty.