https://helpforum.sky.com/t5/Sky-Stream/Remote-disconnecting-and-not-working/m-p/5107139#M60552 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1937033">@kat8e</a>&nbsp;</P><P>&nbsp;</P><P>Work thought this help guide: <A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_blank">https://www.sky.com/help/articles/remote-control-help-sky-glass</A></P><P>&nbsp;</P><P>If your issue isn't resolved following the steps, it will tell you how to request a replacement remote. But you will need to speak to sky customer service as we are fellow customers here on the community.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 05 Oct 2025 17:36:01 GMT mikealanr 2025-10-05T17:36:01Z https://helpforum.sky.com/t5/Sky-Stream/Remote-disconnecting-and-not-working/m-p/5107073#M60549 Remote.ote keeps disconnection amniotic able tobhave replacement remote Sun, 05 Oct 2025 15:34:01 GMT https://helpforum.sky.com/t5/Sky-Stream/Remote-disconnecting-and-not-working/m-p/5107073#M60549 kat8e 2025-10-05T15:34:01Z https://helpforum.sky.com/t5/Sky-Stream/Remote-disconnecting-and-not-working/m-p/5107139#M60552 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1937033">@kat8e</a>&nbsp;</P><P>&nbsp;</P><P>Work thought this help guide: <A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_blank">https://www.sky.com/help/articles/remote-control-help-sky-glass</A></P><P>&nbsp;</P><P>If your issue isn't resolved following the steps, it will tell you how to request a replacement remote. But you will need to speak to sky customer service as we are fellow customers here on the community.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 05 Oct 2025 17:36:01 GMT https://helpforum.sky.com/t5/Sky-Stream/Remote-disconnecting-and-not-working/m-p/5107139#M60552 mikealanr 2025-10-05T17:36:01Z