https://helpforum.sky.com/t5/Sky-Stream/Keep-getting-emails-to-return-equipment-which-I-have-already-done/m-p/5106859#M60538 <P>Hi, we decided to return to Sky Q as we could not get on with streaming. We have returned the PUCK, but we keep getting &nbsp;emails threatening to charge us for non return.</P><P>can I speak to someone and not the bots.</P><P>thanks</P> Sun, 05 Oct 2025 10:48:13 GMT Dazzer1968 2025-10-05T10:48:13Z https://helpforum.sky.com/t5/Sky-Stream/Keep-getting-emails-to-return-equipment-which-I-have-already-done/m-p/5106859#M60538 <P>Hi, we decided to return to Sky Q as we could not get on with streaming. We have returned the PUCK, but we keep getting &nbsp;emails threatening to charge us for non return.</P><P>can I speak to someone and not the bots.</P><P>thanks</P> Sun, 05 Oct 2025 10:48:13 GMT https://helpforum.sky.com/t5/Sky-Stream/Keep-getting-emails-to-return-equipment-which-I-have-already-done/m-p/5106859#M60538 Dazzer1968 2025-10-05T10:48:13Z https://helpforum.sky.com/t5/Sky-Stream/Keep-getting-emails-to-return-equipment-which-I-have-already-done/m-p/5106865#M60539 <P>At the bottom of this Returns Sky help article, click 'No, I still need help' and it will provide you with a call number.</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/returns-sky-stream/articles/return-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/returns-sky-stream/articles/return-sky-glass-sky-stream-puck</A></P> <P>&nbsp;</P> <P>If you still have it, make sure you have your postal receipt to hand when calling.</P> <P>&nbsp;</P> Sun, 05 Oct 2025 11:00:09 GMT https://helpforum.sky.com/t5/Sky-Stream/Keep-getting-emails-to-return-equipment-which-I-have-already-done/m-p/5106865#M60539 lettice 2025-10-05T11:00:09Z