topic Re: Netflix issue on Sky Stream in Sky Stream

Netflix issue on Sky Stream

OwlyT — Sat, 04 Oct 2025 12:47:53 GMT

Hello, I have a Netflix Account that is billed through Virgin Media, but also my Sky Account has it .Netflix included. I can no longer log into Netflix on Sky Stream and there is a weird profile in Spanish which has a profile lock. Both Sky and Netflix Help Cenyte are unable to help. Has anyone else had the same issue?

Re: Netflix issue on Sky Stream

OwlyT — Sat, 04 Oct 2025 12:54:46 GMT

I can't amend my typos yet!

Re: Netflix issue on Sky Stream

Jporch316 — Sat, 04 Oct 2025 13:19:07 GMT

Hi @OwlyT

sounds like your Netflix account has been hacked

see link below on Netflix site to report

https://help.netflix.com/en/node/111934

Re: Netflix issue on Sky Stream

OwlyT — Sun, 05 Oct 2025 11:49:09 GMT

Thanks very much Jporch316!