topic Adding normal show to playlist but comes up as sign language version in Sky Stream

Adding normal show to playlist but comes up as sign language version

Silvermanz — Sat, 04 Oct 2025 09:34:48 GMT

Don't normally use playlists feature so maybe I'm misunderstanding how it works but I put strictly come dancing on a playlist for my wife by pressing the red plus button on the remote. Message on screen said series added to playlist.

Added to playlist directly from TV guide bbc1 main Saturday night show (not some late night 4 am version).

Try to watch it the next day and the only thing ony playlist was a version with sign language.

Had to go directly via iPlayer to watch the non signed version.

Any ideas what's going on?

Thanks.

Re: Adding normal show to playlist but comes up as sign language version

Silvermanz — Sat, 04 Oct 2025 09:39:53 GMT

Also that photo is from today so it's not like it needed a bit of time to update the playlist or anything like that as that's last week's show.

Re: Adding normal show to playlist but comes up as sign language version

Freddieboy69 — Sat, 04 Oct 2025 21:37:48 GMT

Hi, This seems to be an error with the tagging data from the broadcaster, as I notice that this problem has also been reported in the Virgin Stream community,

Might be worth emailing Sky Viewer Relations, viewerR@sky.uk and informing them of the issue, they will look in to it and email back,

hope that helps,

Freddie

Re: Adding normal show to playlist but comes up as sign language version

Silvermanz — Sat, 04 Oct 2025 22:27:19 GMT

Thanks, I'll pass the details to sky