topic Unable to activate Discovery Plus in Sky Stream

Unable to activate Discovery Plus

Katie284 — Thu, 02 Oct 2025 08:29:53 GMT

I have been trying to activate Discovery Plus for 2 days now.

I have tried using the Sky App on my phone and get told "Something went wrong", I then try through the TV and scan the QR code to link to my sky but I get a warning "We can't do that at the moment".

Then I get a text message saying "Activate your Discovery + - if it isn't activated it may be cancelled!"

What am I missing?!?!

Re: Unable to activate Discovery Plus

Fothergill1 — Thu, 02 Oct 2025 09:38:59 GMT

Hi @Katie284 Discovery + recently updated their App which requires you to sign in again. When I tried through my mobile App it wouldn't work so I tried the other option on the TV screen which was to access their website and manually enter the code number provided on screen. This worked the first time I tried it. Details will be on the TV screen when you go to use the Sky App.

Good luck.

Re: Unable to activate Discovery Plus

peter-marlow+1966 — Thu, 02 Oct 2025 12:17:31 GMT

Katie284

Open the home page on the puck scroll down to my open that go to subscriptions and make sure it says activated on there