https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5103525#M60284 <P>Puck light out nothing will make it light up</P> Wed, 01 Oct 2025 16:16:30 GMT susanharrod 2025-10-01T16:16:30Z https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5103525#M60284 <P>Puck light out nothing will make it light up</P> Wed, 01 Oct 2025 16:16:30 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5103525#M60284 susanharrod 2025-10-01T16:16:30Z https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5103862#M60335 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2062841">@susanharrod</a>&nbsp;</P><P>&nbsp;</P><P>Follow the steps outlined here: <A href="https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck</A></P><P>&nbsp;</P><P>If it's not working you will need to call sky to arrange a replacement as we are fellow customers on the community.</P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 01 Oct 2025 20:28:47 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5103862#M60335 mikealanr 2025-10-01T20:28:47Z