https://helpforum.sky.com/t5/Sky-Stream/Freezing-picture/m-p/5101645#M60172 <P>Sky stream puck</P> Mon, 29 Sep 2025 18:22:21 GMT Chard1 2025-09-29T18:22:21Z https://helpforum.sky.com/t5/Sky-Stream/Freezing-picture/m-p/5101637#M60170 <P>Trying to watch to but picture keeps freezing and sound then cuts out. Occasionally the screen just goes black. Broadband, wi-fi all seems ok but it's making the programme nearly unwatchable.</P> Mon, 29 Sep 2025 18:05:32 GMT https://helpforum.sky.com/t5/Sky-Stream/Freezing-picture/m-p/5101637#M60170 Chard1 2025-09-29T18:05:32Z https://helpforum.sky.com/t5/Sky-Stream/Freezing-picture/m-p/5101638#M60171 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4489261">@Chard1</a>&nbsp; What are you watching TV on? Sky Q, Sky Glass or Sky Stream?</P> Mon, 29 Sep 2025 18:10:04 GMT https://helpforum.sky.com/t5/Sky-Stream/Freezing-picture/m-p/5101638#M60171 GD1 2025-09-29T18:10:04Z https://helpforum.sky.com/t5/Sky-Stream/Freezing-picture/m-p/5101645#M60172 <P>Sky stream puck</P> Mon, 29 Sep 2025 18:22:21 GMT https://helpforum.sky.com/t5/Sky-Stream/Freezing-picture/m-p/5101645#M60172 Chard1 2025-09-29T18:22:21Z https://helpforum.sky.com/t5/Sky-Stream/Freezing-picture/m-p/5101859#M60178 <P>Been having the same issues intermittently&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4489261">@Chard1</a>. Sky are aware with the issues especially on the latency channel 922. I let them know when it happens so they can update my account and let the appropriate team know</P> Tue, 30 Sep 2025 06:59:15 GMT https://helpforum.sky.com/t5/Sky-Stream/Freezing-picture/m-p/5101859#M60178 Super+Anthony 2025-09-30T06:59:15Z