https://helpforum.sky.com/t5/Sky-Stream/Retentions/m-p/5099338#M60037 <P>I wouldn't wait for a callback. Give Sky another call.</P> Fri, 26 Sep 2025 08:36:58 GMT Mark39 2025-09-26T08:36:58Z https://helpforum.sky.com/t5/Sky-Stream/Retentions/m-p/5099305#M60036 <P>I spoke to a lady called Mary in retentions on Sunday and was advised she would ring me back to discuss my TV deal if I were to stay with you as an existing customer before my contract ends however we are now Friday and I have still heard nothing back from this department. It is very disappointing as I was assured this would happen ASAP&nbsp;</P> Fri, 26 Sep 2025 08:20:54 GMT https://helpforum.sky.com/t5/Sky-Stream/Retentions/m-p/5099305#M60036 hayleyCoates 2025-09-26T08:20:54Z https://helpforum.sky.com/t5/Sky-Stream/Retentions/m-p/5099338#M60037 <P>I wouldn't wait for a callback. Give Sky another call.</P> Fri, 26 Sep 2025 08:36:58 GMT https://helpforum.sky.com/t5/Sky-Stream/Retentions/m-p/5099338#M60037 Mark39 2025-09-26T08:36:58Z https://helpforum.sky.com/t5/Sky-Stream/Retentions/m-p/5099765#M60083 <P>We are all fellow customers on here like yourself you should call sky back, as when I&nbsp; have spoken&nbsp; to the retention team&nbsp; in the past they have done the discounts&nbsp; there and then on the phone&nbsp; no call back</P> Fri, 26 Sep 2025 13:29:07 GMT https://helpforum.sky.com/t5/Sky-Stream/Retentions/m-p/5099765#M60083 peter-marlow+1966 2025-09-26T13:29:07Z