https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-not-working/m-p/5093431#M59540 <P>Flashing white light&nbsp;</P><P>won't switch on&nbsp;</P> Sun, 21 Sep 2025 10:33:00 GMT WNS28 2025-09-21T10:33:00Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-not-working/m-p/5093431#M59540 <P>Flashing white light&nbsp;</P><P>won't switch on&nbsp;</P> Sun, 21 Sep 2025 10:33:00 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-not-working/m-p/5093431#M59540 WNS28 2025-09-21T10:33:00Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-not-working/m-p/5093481#M59553 <P>Have a read of this Sky help article, namely doing the recovery procedure on step 4;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck</A></P> Sun, 21 Sep 2025 11:14:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-not-working/m-p/5093481#M59553 lettice 2025-09-21T11:14:43Z