https://helpforum.sky.com/t5/Sky-Stream/Puck-is-not-connecting-to-internet/m-p/5093306#M59511 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4482506">@Mandieskingsley</a>&nbsp;wrote:<BR />My puck is saying get connected when clearly i have broad band<HR /></BLOCKQUOTE><P>Have you actually told it your broadband router's details? The puck needs to connect to your router before it will function.&nbsp;</P> Sun, 21 Sep 2025 08:15:42 GMT BenJoBanjo 2025-09-21T08:15:42Z https://helpforum.sky.com/t5/Sky-Stream/Puck-is-not-connecting-to-internet/m-p/5093295#M59510 My puck is saying get connected when clearly i have broad band Sun, 21 Sep 2025 08:00:56 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-is-not-connecting-to-internet/m-p/5093295#M59510 Mandieskingsley 2025-09-21T08:00:56Z https://helpforum.sky.com/t5/Sky-Stream/Puck-is-not-connecting-to-internet/m-p/5093306#M59511 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4482506">@Mandieskingsley</a>&nbsp;wrote:<BR />My puck is saying get connected when clearly i have broad band<HR /></BLOCKQUOTE><P>Have you actually told it your broadband router's details? The puck needs to connect to your router before it will function.&nbsp;</P> Sun, 21 Sep 2025 08:15:42 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-is-not-connecting-to-internet/m-p/5093306#M59511 BenJoBanjo 2025-09-21T08:15:42Z