topic Re: Switching to sky stream after booking home move in Sky Stream

Switching to sky stream after booking home move

Rickardo23 — Sat, 20 Sep 2025 12:13:40 GMT

We are due to move house at the beginning of October and I booked home move through sky to transfer our service to the new address. We are currently on Sky Q and the home move appointment is booked for a satelite dish to be installed and connected. However it turns out we arent allowed to install a dish on our new build home as it affects the appearance of the estate. Is it possible to change to sky stream after having booked the engineer?

Re: Switching to sky stream after booking home move

SKY1992bf — Sat, 20 Sep 2025 12:15:35 GMT

@Rickardo23 Yes it's possible to change but you will have to call sky to sort it out

Re: Switching to sky stream after booking home move

Rickardo23 — Sat, 20 Sep 2025 12:23:11 GMT

Thanks. You dont happen to know the number do you? Looks like Sky dont want to give you the phone number as I keep being ushered to online help 🤦‍♂️

Re: Switching to sky stream after booking home move

lettice — Sat, 20 Sep 2025 12:34:27 GMT

At the bottom of this Moving home Sky help article, link below, click on 'No I still need help' to get the chat and call number options.

https://www.sky.com/help/articles/home-move