https://helpforum.sky.com/t5/Sky-Stream/Audio-Description-randomly-turned-on-and-won-t-turn-iff/m-p/5092148#M59401 <P>We've been trying to watch films lately via Sky Stream and the Audio Description keeps turning on for films only and we can't seem to turn it off?</P><P>We've checked the settings and the Audio Description is turned off in there. When pressing the 3 dots on our remote, it doesn't give us any options, only the option to search. We have no questions mark on the remote to press.</P><P>We've restarted via the stream box and we've turned it off at the mains.</P><P>Were not sure what to do? We've literally pressed every button on the remote and checked everywhere on sky but we can't seem to find the issue?</P><P>It's only happening when we're trying to watch films.</P><P>Anyone got any ideas?</P><P>&nbsp;</P> Fri, 19 Sep 2025 22:42:02 GMT SarahjaneD 2025-09-19T22:42:02Z https://helpforum.sky.com/t5/Sky-Stream/Audio-Description-randomly-turned-on-and-won-t-turn-iff/m-p/5092148#M59401 <P>We've been trying to watch films lately via Sky Stream and the Audio Description keeps turning on for films only and we can't seem to turn it off?</P><P>We've checked the settings and the Audio Description is turned off in there. When pressing the 3 dots on our remote, it doesn't give us any options, only the option to search. We have no questions mark on the remote to press.</P><P>We've restarted via the stream box and we've turned it off at the mains.</P><P>Were not sure what to do? We've literally pressed every button on the remote and checked everywhere on sky but we can't seem to find the issue?</P><P>It's only happening when we're trying to watch films.</P><P>Anyone got any ideas?</P><P>&nbsp;</P> Fri, 19 Sep 2025 22:42:02 GMT https://helpforum.sky.com/t5/Sky-Stream/Audio-Description-randomly-turned-on-and-won-t-turn-iff/m-p/5092148#M59401 SarahjaneD 2025-09-19T22:42:02Z