https://helpforum.sky.com/t5/Sky-Stream/Programmes-taking-a-long-time-to-load/m-p/5086944#M59099 <P>Recently Sky Stream has problems. &nbsp;Changing channels you get black screen with "waiting to load" then channel appears. &nbsp;More frequent "there is a technical fault with this programme" and have to reset device to clear issue.</P><P>&nbsp;</P><P>i have performed resets including a full factory reset but issue with slow channel</P><P>loaf continues.</P><P>&nbsp;</P><P>i have ultra fast fibre broadband and Puck is hard wired with an Ethernet connection.</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 16 Sep 2025 08:21:15 GMT Steve101968 2025-09-16T08:21:15Z https://helpforum.sky.com/t5/Sky-Stream/Programmes-taking-a-long-time-to-load/m-p/5086944#M59099 <P>Recently Sky Stream has problems. &nbsp;Changing channels you get black screen with "waiting to load" then channel appears. &nbsp;More frequent "there is a technical fault with this programme" and have to reset device to clear issue.</P><P>&nbsp;</P><P>i have performed resets including a full factory reset but issue with slow channel</P><P>loaf continues.</P><P>&nbsp;</P><P>i have ultra fast fibre broadband and Puck is hard wired with an Ethernet connection.</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 16 Sep 2025 08:21:15 GMT https://helpforum.sky.com/t5/Sky-Stream/Programmes-taking-a-long-time-to-load/m-p/5086944#M59099 Steve101968 2025-09-16T08:21:15Z