https://helpforum.sky.com/t5/Sky-Stream/Puck-gone-missing-in-transit/m-p/5086397#M59033 <P>Just had a text and email saying if I don't return my puck I will be charged. I have the receipt from the post office and also an email from Sky saying the courier had it. Do I need to be worried?</P> Mon, 15 Sep 2025 16:28:49 GMT Smoggie1 2025-09-15T16:28:49Z https://helpforum.sky.com/t5/Sky-Stream/Puck-gone-missing-in-transit/m-p/5086397#M59033 <P>Just had a text and email saying if I don't return my puck I will be charged. I have the receipt from the post office and also an email from Sky saying the courier had it. Do I need to be worried?</P> Mon, 15 Sep 2025 16:28:49 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-gone-missing-in-transit/m-p/5086397#M59033 Smoggie1 2025-09-15T16:28:49Z https://helpforum.sky.com/t5/Sky-Stream/Puck-gone-missing-in-transit/m-p/5086403#M59034 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4477296">@Smoggie1</a>&nbsp;wrote:<BR /><P>Just had a text and email saying if I don't return my puck I will be charged. I have the receipt from the post office and also an email from Sky saying the courier had it. Do I need to be worried?</P><HR /></BLOCKQUOTE><P>This happens a lot with returned equipment.&nbsp;Give Sky a ring and they'll sort it out.&nbsp;</P> Mon, 15 Sep 2025 16:39:24 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-gone-missing-in-transit/m-p/5086403#M59034 BenJoBanjo 2025-09-15T16:39:24Z