https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-pixilated-and-sound-issues/m-p/5086298#M59018 I have had sky stream for almost a year, with 3 sky pucks and sky broadband. Recently I have started having issues, with two of the pucks having pixilated picture each time it is turned on. After a power down reset it works again, but I have to do this every time. The third puck also has sound drop out when using with a Sony HT-S2000 soundbar. It tends to work normally for a few minutes, then gradually have drop outs for around 3 seconds at a time, with increasing frequency until it stops altogether. This is across multiple channels and only with sky. I have tried restarting the broadband, disconnecting and reconnecting each puck and the soundbar and tried different Hdmi cables. All software is up to date. Any other suggestions? Mon, 15 Sep 2025 15:02:24 GMT AHC2468 2025-09-15T15:02:24Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-pixilated-and-sound-issues/m-p/5086298#M59018 I have had sky stream for almost a year, with 3 sky pucks and sky broadband. Recently I have started having issues, with two of the pucks having pixilated picture each time it is turned on. After a power down reset it works again, but I have to do this every time. The third puck also has sound drop out when using with a Sony HT-S2000 soundbar. It tends to work normally for a few minutes, then gradually have drop outs for around 3 seconds at a time, with increasing frequency until it stops altogether. This is across multiple channels and only with sky. I have tried restarting the broadband, disconnecting and reconnecting each puck and the soundbar and tried different Hdmi cables. All software is up to date. Any other suggestions? Mon, 15 Sep 2025 15:02:24 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-pixilated-and-sound-issues/m-p/5086298#M59018 AHC2468 2025-09-15T15:02:24Z