https://helpforum.sky.com/t5/Sky-Stream/Sky-guide-Technical-Fault/m-p/5084099#M58767 <P>Does it work after a reboot?</P><P>&nbsp;</P><P>1. Go to Settings<BR />2. Go to System Management<BR />3. Press Select<BR />4. Go to Resets and Updates<BR />5. Press Select<BR />6. Go to Restart Device<BR />7. Press Select.<BR /><BR />Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.</P> Fri, 12 Sep 2025 21:41:08 GMT MarkGoldsmith 2025-09-12T21:41:08Z https://helpforum.sky.com/t5/Sky-Stream/Sky-guide-Technical-Fault/m-p/5084096#M58766 <P>My sky stream is able to load guide but I can't watch channels, keeps saying there is a technical fault. Catch up channels / apps work fine.. I was watching a film via sky catch up. But when I returned to home screen it loads the guide but won't play that particular channel.&nbsp;&nbsp;</P> Fri, 12 Sep 2025 21:33:28 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-guide-Technical-Fault/m-p/5084096#M58766 Bluemoon1 2025-09-12T21:33:28Z https://helpforum.sky.com/t5/Sky-Stream/Sky-guide-Technical-Fault/m-p/5084099#M58767 <P>Does it work after a reboot?</P><P>&nbsp;</P><P>1. Go to Settings<BR />2. Go to System Management<BR />3. Press Select<BR />4. Go to Resets and Updates<BR />5. Press Select<BR />6. Go to Restart Device<BR />7. Press Select.<BR /><BR />Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.</P> Fri, 12 Sep 2025 21:41:08 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-guide-Technical-Fault/m-p/5084099#M58767 MarkGoldsmith 2025-09-12T21:41:08Z https://helpforum.sky.com/t5/Sky-Stream/Sky-guide-Technical-Fault/m-p/5084104#M58768 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1539369">@MarkGoldsmith</a>&nbsp;Thanks that did the trick..&nbsp;</P> Fri, 12 Sep 2025 21:46:45 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-guide-Technical-Fault/m-p/5084104#M58768 Bluemoon1 2025-09-12T21:46:45Z