https://helpforum.sky.com/t5/Sky-Stream/Sound-on-Sky-puck/m-p/5083364#M58726 <P>I have 3 sky pucks - two generally work OK but the other has issues as when I turn TV on there is no sound - to rectify this I need to change channels until it then starts to kick in audio - I can then get sound from all channels.</P><P>&nbsp;</P><P>Is there something I need to set up differently??</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 12 Sep 2025 08:38:34 GMT Carlo5 2025-09-12T08:38:34Z https://helpforum.sky.com/t5/Sky-Stream/Sound-on-Sky-puck/m-p/5083364#M58726 <P>I have 3 sky pucks - two generally work OK but the other has issues as when I turn TV on there is no sound - to rectify this I need to change channels until it then starts to kick in audio - I can then get sound from all channels.</P><P>&nbsp;</P><P>Is there something I need to set up differently??</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 12 Sep 2025 08:38:34 GMT https://helpforum.sky.com/t5/Sky-Stream/Sound-on-Sky-puck/m-p/5083364#M58726 Carlo5 2025-09-12T08:38:34Z https://helpforum.sky.com/t5/Sky-Stream/Sound-on-Sky-puck/m-p/5083395#M58730 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4474594">@Carlo5</a>&nbsp;</P><P>Have you checked the audio output settings on the puck? If you're connecting the puck just to a TV without any soundbar or surround sound kit attached then set it to PCM instead of Auto. That may help.&nbsp;</P> Fri, 12 Sep 2025 09:15:06 GMT https://helpforum.sky.com/t5/Sky-Stream/Sound-on-Sky-puck/m-p/5083395#M58730 BenJoBanjo 2025-09-12T09:15:06Z