https://helpforum.sky.com/t5/Sky-Stream/netflix-log-on/m-p/5082184#M58627 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4473627">@Claire309</a>&nbsp;</P><P>&nbsp;</P><P>Sky are only responsible for billing not credential management. If you have an existing netflix account when you login it should tell netflix to stop billing you. If you don't have a netflix account you need to set one up.</P><P>&nbsp;</P><P>Sky guidance here: <A href="https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix" target="_blank">https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix</A></P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 10 Sep 2025 21:45:55 GMT mikealanr 2025-09-10T21:45:55Z https://helpforum.sky.com/t5/Sky-Stream/netflix-log-on/m-p/5082164#M58624 <P>hello</P><P>&nbsp;</P><P>my netflix account is linked to my sky stream.</P><P>&nbsp;</P><P>I can't log into netflix and need some help.&nbsp; It leads me to a new payment screen each time.</P><P>&nbsp;</P> Wed, 10 Sep 2025 20:55:39 GMT https://helpforum.sky.com/t5/Sky-Stream/netflix-log-on/m-p/5082164#M58624 Claire309 2025-09-10T20:55:39Z https://helpforum.sky.com/t5/Sky-Stream/netflix-log-on/m-p/5082184#M58627 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4473627">@Claire309</a>&nbsp;</P><P>&nbsp;</P><P>Sky are only responsible for billing not credential management. If you have an existing netflix account when you login it should tell netflix to stop billing you. If you don't have a netflix account you need to set one up.</P><P>&nbsp;</P><P>Sky guidance here: <A href="https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix" target="_blank">https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix</A></P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 10 Sep 2025 21:45:55 GMT https://helpforum.sky.com/t5/Sky-Stream/netflix-log-on/m-p/5082184#M58627 mikealanr 2025-09-10T21:45:55Z