https://helpforum.sky.com/t5/Sky-Stream/Technical-fault-channels-won-t-change/m-p/5082136#M58616 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4473603">@N7jaz</a>&nbsp; On the stream puck open the Netflix app, go to get help, run connection test.&nbsp; What speed is being reported?</P> Wed, 10 Sep 2025 20:30:43 GMT GD1 2025-09-10T20:30:43Z https://helpforum.sky.com/t5/Sky-Stream/Technical-fault-channels-won-t-change/m-p/5082130#M58615 <P>Lately the sky stream box randomly stops allowing us to change channel. Nothing wrong with remote but box itself as it states technical fault try later. Tried turning off (not reboot) but hasnt been successful.&nbsp; Will work after reboot but this is happening every week and each week a reboot is ridiculous.</P> Wed, 10 Sep 2025 20:27:01 GMT https://helpforum.sky.com/t5/Sky-Stream/Technical-fault-channels-won-t-change/m-p/5082130#M58615 N7jaz 2025-09-10T20:27:01Z https://helpforum.sky.com/t5/Sky-Stream/Technical-fault-channels-won-t-change/m-p/5082136#M58616 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4473603">@N7jaz</a>&nbsp; On the stream puck open the Netflix app, go to get help, run connection test.&nbsp; What speed is being reported?</P> Wed, 10 Sep 2025 20:30:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Technical-fault-channels-won-t-change/m-p/5082136#M58616 GD1 2025-09-10T20:30:43Z