topic Re: Freeview on Sky Stream Puck in Sky Stream

Freeview on Sky Stream Puck

HIGHLANDERS68 — Fri, 05 Sep 2025 17:52:13 GMT

Recently installed a Skystream Puck. Most Freeview channels were also installed. Now I can't find aerial app on menu any were. To access Freeview. Any information anybody.

Re: Freeview on Sky Stream Puck

mikealanr — Fri, 05 Sep 2025 18:01:51 GMT

Hi @HIGHLANDERS68

The aerial app is only available on Sky Glass. The aerial connection exists physically but is disabled in the UK (it is there because it's a legal requirement in Italy).

There was a period of time where it was incorrectly enabled for some.

https://www.sky.com/help/articles/tv-input-app-on-sky-glass

MikeAlanR

Re: Freeview on Sky Stream Puck

HIGHLANDERS68 — Mon, 08 Sep 2025 22:36:54 GMT

Freeview worked for 2 days. Had a aerial app in apps page. Clicked on it Freeview opened up. Even a full TV guide. Then app disappeared. Come on Sky put it back on.

Re: Freeview on Sky Stream Puck

GD1 — Mon, 08 Sep 2025 22:40:57 GMT

@HIGHLANDERS68 You've been given the correct reply, Sky won't switch it back on.

Your TV will have Freeview built in, why not use that?

Re: Freeview on Sky Stream Puck

BenJoBanjo — Tue, 09 Sep 2025 06:45:18 GMT

@HIGHLANDERS68 wrote:
Freeview worked for 2 days. Had a aerial app in apps page. Clicked on it Freeview opened up. Even a full TV guide. Then app disappeared. Come on Sky put it back on.

It's not Freeview. Freeview is a brand name. The Stream puck and Glass TVs have a basic Digital Terrestrial Tuner for receiving free-to-air channels, all of which are also available on the Freeview service.
It's highly unlikely that EveryoneTV, the company who own the Freeview brand, will allow their branding on a competitors subscription serviced hardware, particularly when they are shortly to launch their own Freely streaming service on their own streaming device.

Re: Freeview on Sky Stream Puck

Perry10 — Wed, 08 Oct 2025 19:19:39 GMT

Having to use two controllers is annoying especially when we have to pay so much for the service.