topic Re: Downgrading my account in Sky Stream

Downgrading my account

Maudie64 — Mon, 08 Sep 2025 17:40:31 GMT

I'm trying to remove sports and cinema from my package and neither the app or online are working. Have been trying for days. The online chat doesn't seem to be working either. Can anyone help with email or phone number please?

Re: Downgrading my account

mikealanr — Mon, 08 Sep 2025 20:29:13 GMT

Hi @Maudie64

Unfortunately the forum software won't allow us to post phone numbers. You can call 150 of you have a sky landline or mobile.

Or use the "contact us" button on this page: https://www.sky.com/help/articles/change-your-package-2

MikeAlanR

Re: Downgrading my account

andymcmanus123 — Tue, 09 Sep 2025 08:25:56 GMT

The number ends in 4141 and is on this page: https://www.sky.com/help/articles/viewing-help

(Seach for customer services UK - in the above link)