https://helpforum.sky.com/t5/Sky-Stream/Puck-won-t-stay-on/m-p/5079276#M58351 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4471099">@Bluemoon3075</a>&nbsp;</P><P>&nbsp;</P><P>Yes sky have implemented a pretty aggressive eco mode to comply with European law. If no motion is detected after an hour should prompt you to pick up your remote. The prompt isn't on screen for very long.</P><P>&nbsp;</P><P>It's shouldn't get shorter tho. This sounds like a bug (and something similar was reported a long time ago). Id suggest unplugging from the mains for at least 5 mins and then trying again and see how it goes.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 07 Sep 2025 19:31:50 GMT mikealanr 2025-09-07T19:31:50Z https://helpforum.sky.com/t5/Sky-Stream/Puck-won-t-stay-on/m-p/5079219#M58350 <P>Every time I watch sky sports my puck just goes off after a while .. and then once it finally restarts it goes off again but much sooner .. and then sooner again each time .. it's so annoying!&nbsp;</P> Sun, 07 Sep 2025 18:29:04 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-won-t-stay-on/m-p/5079219#M58350 Bluemoon3075 2025-09-07T18:29:04Z https://helpforum.sky.com/t5/Sky-Stream/Puck-won-t-stay-on/m-p/5079276#M58351 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4471099">@Bluemoon3075</a>&nbsp;</P><P>&nbsp;</P><P>Yes sky have implemented a pretty aggressive eco mode to comply with European law. If no motion is detected after an hour should prompt you to pick up your remote. The prompt isn't on screen for very long.</P><P>&nbsp;</P><P>It's shouldn't get shorter tho. This sounds like a bug (and something similar was reported a long time ago). Id suggest unplugging from the mains for at least 5 mins and then trying again and see how it goes.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 07 Sep 2025 19:31:50 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-won-t-stay-on/m-p/5079276#M58351 mikealanr 2025-09-07T19:31:50Z