Puck in cupboard wont turn after deep sleep

Tajw — Sat, 23 Aug 2025 16:05:32 GMT

I have a sky stream puck in a cupboard beneath tv (12mm mdf)

Once the puck is on -I can control it via bluetooth with the door closed ( change channel, home, voice, turn off and immediately back on) so bluetooth is working fine.

Problem comes when trying to wake up from a deep sleep ( overnight or several hours off). Remote will not wake up puck by pressing home bitton unless the door is open. Network standby is ON and Power saver is OFF.

I have spoken to support who have confirmed that waking up from "deep sleep" requires line of sight between puck and remote and "deep sleep" is a mode the puck goes into even if power saver is off

This implies waking from "deep sleep" uses Infrared rather than bluetooth, am i correct?

I see other have used Wake on lan packets to keep their puck awake but this no longer works. Only workaround I can see is to buy a small IR extender (£6.99 on Amazon). Will report back once Ive tried

Re: Puck in cupboard wont turn after deep sleep

lettice — Sat, 23 Aug 2025 17:37:30 GMT

You could use a wifi smart plug, so allow the puck to go into deep sleep, but just do a smart plug power off and on sequence when you need to start it up.

The powering on in that sequence will start up the Sky Stream puck.

Re: Puck in cupboard wont turn after deep sleep

Tajw — Thu, 04 Sep 2025 09:28:45 GMT

Ive now bought a cheap IR repeater which works fine to wake up puck in cupboard

topic Re: Puck in cupboard wont turn after deep sleep in Sky Stream

Puck in cupboard wont turn after deep sleep

Re: Puck in cupboard wont turn after deep sleep

Re: Puck in cupboard wont turn after deep sleep