https://helpforum.sky.com/t5/Sky-Stream/NEW-TO-SKY/m-p/5075369#M57991 <P>I have recently received my new sky stream box that I ordered yesterday I am still waiting for my new broadband to be installed when will I be able to use my new sky steam as i have plugged it in and the sky logo just keeps coming on and then going off.&nbsp;<BR /><BR /></P><P>TIA&nbsp;</P> Tue, 02 Sep 2025 15:22:27 GMT Blaine1230 2025-09-02T15:22:27Z https://helpforum.sky.com/t5/Sky-Stream/NEW-TO-SKY/m-p/5075369#M57991 <P>I have recently received my new sky stream box that I ordered yesterday I am still waiting for my new broadband to be installed when will I be able to use my new sky steam as i have plugged it in and the sky logo just keeps coming on and then going off.&nbsp;<BR /><BR /></P><P>TIA&nbsp;</P> Tue, 02 Sep 2025 15:22:27 GMT https://helpforum.sky.com/t5/Sky-Stream/NEW-TO-SKY/m-p/5075369#M57991 Blaine1230 2025-09-02T15:22:27Z https://helpforum.sky.com/t5/Sky-Stream/NEW-TO-SKY/m-p/5075372#M57992 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4467308">@Blaine1230</a>&nbsp; Do you have a broadband connection at present, if not you can't set up the puck as it needs a broadband connection.</P> Tue, 02 Sep 2025 15:23:56 GMT https://helpforum.sky.com/t5/Sky-Stream/NEW-TO-SKY/m-p/5075372#M57992 GD1 2025-09-02T15:23:56Z