topic Re: Volume on remote in Sky Stream

Volume on remote

Gregory10 — Sun, 31 Aug 2025 18:32:59 GMT

Volume doesn't work on the remote

Re: Volume on remote

Fothergill1 — Sun, 31 Aug 2025 18:49:38 GMT

Hi @Gregory10 Try rebooting the puck to see if this resolves it. To do this go to Settings > System Management > Resets & Updates > Restart device. It takes about 3 minutes to completely reboot and you will have a blank screen for a couple of minutes before the Sky logo appears.

This above will usually work but if not then clear the remote and try pairing it again as follows

Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)
Press 1 and 3 together for three seconds (bluetooth mode) and follow the on-screen instructions.

Re: Volume on remote

lettice — Sun, 31 Aug 2025 18:50:45 GMT

You need to repair your Sky Stream remote control and add your TV, uwhen asked.

Press and hold 7 and 9 together for 3 seconds.
Press and hold 1 and 3 together for 3 seconds.
Wait until you see the 'Your remote is now connected' message and select Continue