https://helpforum.sky.com/t5/Sky-Stream/Trouble-activating-my-account/m-p/5073389#M57803 <P>Trouble activating my account !</P> Sun, 31 Aug 2025 14:03:07 GMT MartinaMannion5 2025-08-31T14:03:07Z https://helpforum.sky.com/t5/Sky-Stream/Trouble-activating-my-account/m-p/5073389#M57803 <P>Trouble activating my account !</P> Sun, 31 Aug 2025 14:03:07 GMT https://helpforum.sky.com/t5/Sky-Stream/Trouble-activating-my-account/m-p/5073389#M57803 MartinaMannion5 2025-08-31T14:03:07Z https://helpforum.sky.com/t5/Sky-Stream/Trouble-activating-my-account/m-p/5073394#M57805 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4465787">@MartinaMannion5</a>&nbsp;and welcome to the forum. &nbsp;Please can you explain what is happening, how far you get with the setup process and details of any messages you are receiving.</P><P>&nbsp;</P><P>In the meantime some details that may help: You must be logged into your My Sky account at&nbsp;&nbsp;<SPAN><A href="https://www.sky.com/mysky" target="_blank">https://www.sky.com/mysky&nbsp;</A></SPAN><SPAN>and be using the same email address&nbsp;</SPAN>that is registered to your account.&nbsp;</P><P>&nbsp;</P><P>If you are having trouble adding your activation code then once logged in go to&nbsp;<A href="https://www.sky.com/productsettings/streaming-tv/activate" target="_blank"><SPAN>https://www.sky.com/productsettings/streaming-tv/activate</SPAN></A>&nbsp;This is where you can enter your activation code.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 31 Aug 2025 14:12:19 GMT https://helpforum.sky.com/t5/Sky-Stream/Trouble-activating-my-account/m-p/5073394#M57805 Fothergill1 2025-08-31T14:12:19Z