topic Cancel my sky stream in Sky Stream

Cancel my sky stream

Szacsika — Sun, 31 Aug 2025 14:02:50 GMT

Hi. I want to cancel my sky stream account. This is possible online????

Re: Cancel my sky stream

GD1 — Sun, 31 Aug 2025 14:13:55 GMT

@Szacsika You will need to call to cancel.

Re: Cancel my sky stream

2muchTV — Sun, 31 Aug 2025 21:20:12 GMT

In years past I sent an email requesting cancellation.

I included my name, address, phone number and account number.

In the email, I gave the date I wanted my service to cease.

Sky replied a couple of days later saying they needed to speak to me re security questions blah blah to action the request. They c

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Re: Cancel my sky stream

Atek — Sun, 31 Aug 2025 21:22:49 GMT

Thanks. I will be try

Re: Cancel my sky stream

Chrisee — Mon, 01 Sep 2025 07:36:54 GMT

@Atek notecyou have to call Sky do not waste time emailing.

Re: Cancel my sky stream

2muchTV — Mon, 01 Sep 2025 14:51:11 GMT

I take the stance, I joined Sky without calling and I'll leave without calling 😉

The following is taken from this Sky link (with the email removed)

"... you can email us at .......... your notice period will start from the date we receive your letter or email."

Once I had sent the email with date of cancellation, Sky contacted me on a number of occassions close to the cancellation date, and I answered when it was convenient for me.