https://helpforum.sky.com/t5/Sky-Stream/Puck-set-up/m-p/5072752#M57733 Trying to set up streaming puck keep getting your connected then on to upload software then tells me needs to restart which i do and goes back to start I've done this 5 times Sat, 30 Aug 2025 15:17:09 GMT AdiR 2025-08-30T15:17:09Z https://helpforum.sky.com/t5/Sky-Stream/Puck-set-up/m-p/5072752#M57733 Trying to set up streaming puck keep getting your connected then on to upload software then tells me needs to restart which i do and goes back to start I've done this 5 times Sat, 30 Aug 2025 15:17:09 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-set-up/m-p/5072752#M57733 AdiR 2025-08-30T15:17:09Z https://helpforum.sky.com/t5/Sky-Stream/Puck-set-up/m-p/5072765#M57735 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4465208">@AdiR</a>&nbsp;and welcome to the forum. &nbsp;If you can try connection the puck to your router via Ethernet during the setup procedure and you can revert to WiFi after setup has completed. &nbsp;</P><P>&nbsp;</P><P>Also, have a look at the <A href="https://www.sky.com/help/articles/setting-up-sky-glass-updating-software" target="_self">THIS</A> setup troubleshooting guide to see if it helps:&nbsp;</P><P>&nbsp;</P> Sat, 30 Aug 2025 15:39:35 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-set-up/m-p/5072765#M57735 Fothergill1 2025-08-30T15:39:35Z https://helpforum.sky.com/t5/Sky-Stream/Puck-set-up/m-p/5072778#M57736 <P>Hi ya thank you for the welcome I will try this will let you know if I get it working&nbsp; thanks&nbsp; again my friend&nbsp;</P> Sat, 30 Aug 2025 15:48:24 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-set-up/m-p/5072778#M57736 AdiR 2025-08-30T15:48:24Z