topic Re: Continuous tech fault in Sky Stream

Continuous tech fault

Rhian12 — Sun, 24 Aug 2025 22:16:34 GMT

I have been trying for days to watch sky Atlantic. I have sky stream not sky Q.

In the midst of watching it stops and says tech error try again later.

I turn the router off wait then turn it on again. Appears to work, then 20mins later same thing happens tech error.
Really fed up because spending more time turning off and on than watching Sky TV.

Dont know what I'm paying for.

Re: Continuous tech fault

Chodley — Sun, 24 Aug 2025 22:28:12 GMT

Should have posted this in the Sky Stream forum then. I'm sure an admin can move it.

Re: Continuous tech fault

Daniel0210 — Mon, 25 Aug 2025 04:14:33 GMT

@Rhian12

Post moved to correct board.

Re: Continuous tech fault

Jporch316 — Mon, 25 Aug 2025 07:04:54 GMT

@Rhian12

Thisnseemsnto be a common issue accross some users at the moment ..... sky have been notified

temp fix is to restart the puck

Re: Continuous tech fault

lettice — Mon, 25 Aug 2025 09:17:19 GMT

As mentioned above.

As seen on this community, some customers were recently getting a 'technical message', that from recent updates and changes now seems resolved.

If you have not done so already would suggest trying a restart of your Sky Stream box

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete