https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5061583#M56818 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3830411">@Jal</a>&nbsp;wrote:<BR /><P>My puck not coming now at all now&nbsp;</P><HR /></BLOCKQUOTE><P>Have you unplugged it for a minute or two at the wall?&nbsp;</P> Sun, 17 Aug 2025 10:06:46 GMT BenJoBanjo 2025-08-17T10:06:46Z https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5061582#M56817 <P>My puck not coming now at all now&nbsp;</P> Sun, 17 Aug 2025 10:03:46 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5061582#M56817 Jal 2025-08-17T10:03:46Z https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5061583#M56818 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3830411">@Jal</a>&nbsp;wrote:<BR /><P>My puck not coming now at all now&nbsp;</P><HR /></BLOCKQUOTE><P>Have you unplugged it for a minute or two at the wall?&nbsp;</P> Sun, 17 Aug 2025 10:06:46 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5061583#M56818 BenJoBanjo 2025-08-17T10:06:46Z https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5061591#M56819 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3830411">@Jal</a>&nbsp;wrote:<BR /> <P>My puck not coming now at all now&nbsp;</P> <HR /></BLOCKQUOTE> <P>What you need to do is follow the advice in this Sky help article, namely step 4 the recovery procedure.</P> <P>&nbsp;</P> <P><A style="font-family: inherit; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://helpforum.sky.com/t5/Sky-Stream/Puck/td-p/5061582" target="_blank" rel="noopener">https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck</A></P> Sun, 17 Aug 2025 10:56:45 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5061591#M56819 lettice 2025-08-17T10:56:45Z https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5061622#M56822 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/28959">@lettice</a>&nbsp;your link isn't working and is taking you around in circles.</P><P>&nbsp;</P><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3830411">@Jal</a>&nbsp; The usable link is&nbsp;<A href="https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck" target="_self">https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck</A>&nbsp;</P> Sun, 17 Aug 2025 10:54:26 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5061622#M56822 Fothergill1 2025-08-17T10:54:26Z