https://helpforum.sky.com/t5/Sky-Stream/sky-stream-puck-problem-setting-up/m-p/5060333#M56686 <P>The puck now opened but still will not link to my account</P> Fri, 15 Aug 2025 16:31:18 GMT Heather031 2025-08-15T16:31:18Z https://helpforum.sky.com/t5/Sky-Stream/sky-stream-puck-problem-setting-up/m-p/5060325#M56684 <P>I could not link to my account so reset my puck as instructed - now it will not switch on. It tries but then disconnects - been trying to get this connected for a week and really need technical help. There is no one to phone and it is very frustrating&nbsp;</P> Fri, 15 Aug 2025 16:24:48 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-stream-puck-problem-setting-up/m-p/5060325#M56684 Heather031 2025-08-15T16:24:48Z https://helpforum.sky.com/t5/Sky-Stream/sky-stream-puck-problem-setting-up/m-p/5060333#M56686 <P>The puck now opened but still will not link to my account</P> Fri, 15 Aug 2025 16:31:18 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-stream-puck-problem-setting-up/m-p/5060333#M56686 Heather031 2025-08-15T16:31:18Z https://helpforum.sky.com/t5/Sky-Stream/sky-stream-puck-problem-setting-up/m-p/5060956#M56746 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4454822">@Heather031</a>&nbsp;wrote:<BR /><P>The puck now opened but still will not link to my account</P><HR /></BLOCKQUOTE><P>You will need to phone Sky&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4454822">@Heather031</a>&nbsp;to sort out for you.&nbsp;</P> Sat, 16 Aug 2025 12:40:03 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-stream-puck-problem-setting-up/m-p/5060956#M56746 Dazzasky 2025-08-16T12:40:03Z