https://helpforum.sky.com/t5/Sky-Stream/Stream-puck/m-p/5060165#M56664 <P>I changed my sky q for sky stream a few days ago and was told I would receive a puck in the post in a day or two. It's been three days and hasn't arrived. How long do they normally take as I'm disabled and spend more time upstairs and have no TV now?</P> Fri, 15 Aug 2025 13:44:29 GMT Robbo58 2025-08-15T13:44:29Z https://helpforum.sky.com/t5/Sky-Stream/Stream-puck/m-p/5060165#M56664 <P>I changed my sky q for sky stream a few days ago and was told I would receive a puck in the post in a day or two. It's been three days and hasn't arrived. How long do they normally take as I'm disabled and spend more time upstairs and have no TV now?</P> Fri, 15 Aug 2025 13:44:29 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-puck/m-p/5060165#M56664 Robbo58 2025-08-15T13:44:29Z https://helpforum.sky.com/t5/Sky-Stream/Stream-puck/m-p/5060183#M56667 <P><SPAN>On your MySky account via the app, check order tracking or Sign in to </SPAN><A class="link__Element-sc-f1ji6g-0 kHqJSn" href="https://www.sky.com/ordertracking" data-test-id="base-link" data-tracking-description="link" target="_blank">Order Tracking</A><SPAN> with your Sky iD online.</SPAN></P> <P>&nbsp;</P> <P>The Sky Stream Puck will come via DPD courier or Royal Mail, so look out for a tracking email/text from them and Sky.</P> <P>&nbsp;</P> <P>The delivery details and MySky order/tracking links are in the Sky help article below, with guides on when you may expect delivery;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/delivery-sky-stream/articles/delivery-sky-glass-sky-stream-puck" target="_blank" rel="noopener noreferrer">https://www.sky.com/help/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/delivery-sky-stream/ar...</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 15 Aug 2025 14:07:05 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-puck/m-p/5060183#M56667 lettice 2025-08-15T14:07:05Z