New sky stream box

Rob334 — Fri, 15 Aug 2025 12:29:37 GMT

I subscribed yesterday for a new sky streaming box as a new customer. I'm just a bit concerned I haven't received any messages or emails with a welcome to sky with information about my account. Also not had any messages about new box being delivered. Thought it was next day delivery? Hope you can help

Re: New sky stream box

lettice — Fri, 15 Aug 2025 13:51:30 GMT

If you ordered before 9pm yesterday, it is normally a next day delivery.
Otherwise, it will arrive by Monday.

The Sky Stream Puck will come via DPD courier or Royal Mail, so look out for a tracking email/text from them and Sky.

The delivery details and MySky order/tracking links are in the Sky help article below;

https://www.sky.com/help/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/delivery-sky-stream/articles/delivery-sky-glass-sky-stream-puck

topic Re: New sky stream box in Sky Stream

New sky stream box

Re: New sky stream box