https://helpforum.sky.com/t5/Sky-Stream/Sky-pick-keeps-freezing/m-p/5054920#M56211 My sky pick keeps freezing l, I have tried updating and resetting but still keeps happening Fri, 08 Aug 2025 09:55:04 GMT Bigtoe69 2025-08-08T09:55:04Z https://helpforum.sky.com/t5/Sky-Stream/Sky-pick-keeps-freezing/m-p/5054920#M56211 My sky pick keeps freezing l, I have tried updating and resetting but still keeps happening Fri, 08 Aug 2025 09:55:04 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-pick-keeps-freezing/m-p/5054920#M56211 Bigtoe69 2025-08-08T09:55:04Z https://helpforum.sky.com/t5/Sky-Stream/Sky-pick-keeps-freezing/m-p/5054927#M56212 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3780926">@Bigtoe69</a>&nbsp;</P><P>&nbsp;</P><P>This usually points to poor connectivity. Sky say you need 25Mbps for HD and 30Mbps for UHD. What speed is your Sky Glass receiving? You can test this by opening netflix and going to Get help &gt; connection check.</P><P>&nbsp;</P><P>You may have better luck using ethernet or home plugs (but remember to turn WiFi off in your glass settings).</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 08 Aug 2025 10:00:00 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-pick-keeps-freezing/m-p/5054927#M56212 mikealanr 2025-08-08T10:00:00Z