https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5053857#M56145 <P>How to reset the sky puck</P> Wed, 06 Aug 2025 19:10:00 GMT Jk52 2025-08-06T19:10:00Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5053857#M56145 <P>How to reset the sky puck</P> Wed, 06 Aug 2025 19:10:00 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5053857#M56145 Jk52 2025-08-06T19:10:00Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5053877#M56146 There's a reset button on the bottom of the puck Wed, 06 Aug 2025 19:28:01 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5053877#M56146 Saeran 2025-08-06T19:28:01Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5053882#M56147 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4449272">@Jk52</a>&nbsp; Unless you are doing this under the guidance of Sky Technical support you should not do a full reset of the puck as this can mess up your account.</P> <P>&nbsp;</P> <P>You can do a restart by unplugging the puck from the power for a few minutes and plug back in.</P> Wed, 06 Aug 2025 19:31:38 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5053882#M56147 GD1 2025-08-06T19:31:38Z