topic Re: Technical fault in Sky Stream

Technical fault

Flower01 — Sun, 03 Aug 2025 13:52:42 GMT

I have a sky stream pick and there is a technical fault. Please try again message. It's not my broadband as other channels work - Netflix, 4OD etc. Though for argument sake I have reset the broadband and the puck, alas the technical message remains. What next?
I have zero desire to call Sky (who apparently are really busy) and sit waiting for someone to tell me to reset like I already have. Questioning why I'm paying £75 per month and I'm not able to watch F1, it's live, I'm missing it and I'm annoyed!

Re: Technical fault

GD1 — Sun, 03 Aug 2025 13:57:22 GMT

@Flower01 Your post has been moved from the Sky+ Board to the correct board for Sky Stream.

Re: Technical fault

Jporch316 — Sun, 03 Aug 2025 14:40:35 GMT

@Flower01 wrote:
I have a sky stream pick and there is a technical fault. Please try again message. It's not my broadband as other channels work - Netflix, 4OD etc. Though for argument sake I have reset the broadband and the puck, alas the technical message remains. What next?
I have zero desire to call Sky (who apparently are really busy) and sit waiting for someone to tell me to reset like I already have. Questioning why I'm paying £75 per month and I'm not able to watch F1, it's live, I'm missing it and I'm annoyed!

how fast is your wifi ? You can check this on the native Netflix app by going to get help and selecting check my network

stream needs at least 25mbs if not 30 consistently