Sky puke

Camerond1 — Sun, 03 Aug 2025 11:41:20 GMT

My sky divice will not conect to Wi-Fi

Re: Sky puke

JimM1 — Sun, 03 Aug 2025 12:08:04 GMT

@Camerond1 Here is the help link from sky!

sky connecting devices
https://www.sky.com/help/articles/connect-devices-to-broadband-start

Re: Sky puke

Fothergill1 — Sun, 03 Aug 2025 14:19:25 GMT

Hi @Camerond1 and welcome to the forum. Give the following a try to see if you can get it connected.

Put your Glass or puck into Standby and then unplug both your Glass TV (or puck) and router. Leave for a couple of minutes and then plug your router back in and wait for it to finish rebooting. Once it has rebooted plug your glass TV back in and when that has also rebooted it should hopefully have reconnected to the internet and WiFi.

If that doesn't resolve the issue then have a look at the following link to see if it helps:

https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm

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