topic Re: Paramount+ error message in Sky Stream

Paramount+ error message

JenDunphs — Sun, 03 Aug 2025 11:11:02 GMT

Hi, I upgraded paramount yesterday and now I'm getting the following message: Sorry but due to licensing restrictions, this video isn’t available in your location. Error code - 3304

ive done a reboot, refresh and nothing is changing.

Re: Paramount+ error message

Hunter2660 — Sun, 03 Aug 2025 12:39:08 GMT

I had that the other day, a restart in the settings solved it for me. Did you do that, or just pulled the plug?

Re: Paramount+ error message

JenDunphs — Sun, 03 Aug 2025 12:51:41 GMT

Thanks, but that's not worked for me. Same error

Re: Paramount+ error message

Fothergill1 — Sun, 03 Aug 2025 13:43:54 GMT

Hi @JenDunphs I don't have Paramount + so have not encountered this issue. Maybe try unplug your router for about 15 minutes and when you plug it in it might give you a different IP address.

I just googled "Error 3304 Paramount plus" and found the following 1 minute YouTube video https://www.youtube.com/watch?v=cBKmhGAbFC4&t=33s

Have a look to see if it helps but if not you may need to call Paramount for some troubleshooting.

Re: Paramount+ error message

Dazzasky — Sun, 03 Aug 2025 19:44:25 GMT

@JenDunphs wrote:
Hi, I upgraded paramount yesterday and now I'm getting the following message: Sorry but due to licensing restrictions, this video isn’t available in your location. Error code - 3304

ive done a reboot, refresh and nothing is changing.

Who is your internet service provider @JenDunphs

Re: Paramount+ error message

JenDunphs — Mon, 04 Aug 2025 08:08:40 GMT

Thank you, tried all of this and error is still showing 😞

Re: Paramount+ error message

JenDunphs — Mon, 04 Aug 2025 08:09:27 GMT

Internet is virgin media, but have tried on Vodafone data on phone too and get same code. Think it's paramount side?