topic Re: Removing Sky Cinema from Sky Stream in Sky Stream

Removing Sky Cinema from Sky Stream

Kat105 — Sun, 03 Aug 2025 05:54:16 GMT

I want to remove Sky Cinema from my contract am I unable to do this whilst in contract without triggering an early termination fee?! I'm happy to keep the basic package with Netflix but we're barely using Cinema and it's costing a lot. All the 'help' directs me back to changing your package which only allows you to add services not remove them.

Re: Removing Sky Cinema from Sky Stream

Dazzasky — Sun, 03 Aug 2025 07:35:20 GMT

@Kat105 wrote:
I want to remove Sky Cinema from my contract am I unable to do this whilst in contract without triggering an early termination fee?! I'm happy to keep the basic package with Netflix but we're barely using Cinema and it's costing a lot. All the 'help' directs me back to changing your package which only allows you to add services not remove them.

Unfortunately if your cinema contract is for 12 months then you can't cancel without penalty I'm afraid. You could try speaking directly to Sky to see if they will let you cancel but it's unlikely @Kat105

Re: Removing Sky Cinema from Sky Stream

Kat105 — Sun, 03 Aug 2025 09:40:10 GMT

Thank you! What a pain!