topic Re: Paramount+ in Sky Stream

Paramount+

Martinilly — Sat, 02 Aug 2025 14:38:26 GMT

Paramount+ is not working on any of my appliances. I have refreshed and updated and it still will not let me watch anything. Just keeps saying 'Uh-Oh. An error has occurred, but we're working on fixing it. We'll be up and running again shortly!'.

Been like it for 24 hours now so would like compensation for paying for it with no explanation as to why I can't watch it!!!

Re: Paramount+

mikealanr — Sat, 02 Aug 2025 14:45:01 GMT

Hi @Martinilly

Paramount plus is a 3rd party service and not owned by sky. When you say all your devices also on non sky devices? Have you rebooted your router etc?

You can get support here: https://support.paramountplus.com/s/?language=en_GB

MikeAlanR

Re: Paramount+

Martinilly — Sat, 02 Aug 2025 14:46:28 GMT

I have rebooted everything and updated everything. Still no joy.🙄

Re: Paramount+

Jporch316 — Sat, 02 Aug 2025 15:54:55 GMT

@Martinilly

Does it work on other devices like your mobile phone ?

Re: Paramount+

Martinilly — Sat, 02 Aug 2025 15:57:32 GMT

It doesn't work on anything I have it on.

Re: Paramount+

Jporch316 — Sat, 02 Aug 2025 16:03:42 GMT

@Martinilly

I've had a quick google and one suggestion is to sign out of the paramount app and then sign back in

if that doesn't work and you are having the issue on devices other than the sky puck it may be better to contact paramount support

Re: Paramount+

Martinilly — Sat, 02 Aug 2025 16:56:57 GMT

Thank you. I have tried all that already. Will give it until tomorrow and then call to hopefully get it sorted.