topic Re: Sky Stream rarely wakes up from standby in Sky Stream

Sky Stream rarely wakes up from standby

xan.gma — Sat, 02 Aug 2025 11:09:38 GMT

Hi, I have multiple Sky Stream pucks and they all have this problem - they rarely wake up from standby mode.

I have reset them and reconnected them to my Sky account, changed the power cable, and I don't run any apps on them at all. After about a week or two, they either stop turning back on all toghether, or they will turn on, the white light will flash, and then it will turn back off again.

It has ethernet connected and is set to output Ultra HD.

Is there a new hardware revision that has this fixed?

Re: Sky Stream rarely wakes up from standby

kdp99 — Sat, 02 Aug 2025 12:56:02 GMT

Sounds like the same issue I have been having, although it did wake up fine this am.

https://helpforum.sky.com/t5/Sky-Stream/Trouble-turning-the-puck-on/td-p/5047618

Re: Sky Stream rarely wakes up from standby

xan.gma — Sun, 03 Aug 2025 15:51:48 GMT

Yeah. Even if I press the button on the box it doesn't come on 😞 It's very frustrating.