https://helpforum.sky.com/t5/Sky-Stream/Puck-turning-off/m-p/5050053#M55879 <P>Just got Sky stream. Have 2nd puck in bedroom. Ok watching "live" TV but on &nbsp;stream turns off. Connections seem ok&nbsp;</P> Sat, 02 Aug 2025 08:01:35 GMT Jjr87 2025-08-02T08:01:35Z https://helpforum.sky.com/t5/Sky-Stream/Puck-turning-off/m-p/5050053#M55879 <P>Just got Sky stream. Have 2nd puck in bedroom. Ok watching "live" TV but on &nbsp;stream turns off. Connections seem ok&nbsp;</P> Sat, 02 Aug 2025 08:01:35 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-turning-off/m-p/5050053#M55879 Jjr87 2025-08-02T08:01:35Z https://helpforum.sky.com/t5/Sky-Stream/Puck-turning-off/m-p/5050228#M55889 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4446161">@Jjr87</a>&nbsp; have you tried rebooting your second stream puck? Also have you got the whole home add on activated on your account??</P> Sat, 02 Aug 2025 12:24:23 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-turning-off/m-p/5050228#M55889 Deedee36 2025-08-02T12:24:23Z https://helpforum.sky.com/t5/Sky-Stream/Puck-turning-off/m-p/5050584#M55923 <P>Many thanks; much appreciated . Checked all recommendations and spoke to Sky. Looks like a faulty puck; new one in the post.&nbsp;</P> Sat, 02 Aug 2025 20:02:29 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-turning-off/m-p/5050584#M55923 Jjr87 2025-08-02T20:02:29Z