https://helpforum.sky.com/t5/Sky-Stream/Sky-Glass-Puck-connectivity/m-p/5049191#M55817 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445362">@Scottie4</a>&nbsp; You mean you have a Stream puck? Sky Glass is the TV, Sky Stream is the puck.</P> <P>&nbsp;</P> <P>Are you logging in with the correct Sky ID, also are you logging into your Sky account before trying the link?</P> Thu, 31 Jul 2025 21:14:16 GMT GD1 2025-07-31T21:14:16Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Glass-Puck-connectivity/m-p/5049183#M55816 <P>Our Sky Glass puck is not reconnecting automatically with the master TV after a power cut. Asking to link the account. When I go the the Sky activate web page to put in the code number it says the web page is restricted and I can't get in to enter the six-digit code on the TV screen . How can this be resolved?</P> Thu, 31 Jul 2025 20:52:51 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Glass-Puck-connectivity/m-p/5049183#M55816 Scottie4 2025-07-31T20:52:51Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Glass-Puck-connectivity/m-p/5049191#M55817 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445362">@Scottie4</a>&nbsp; You mean you have a Stream puck? Sky Glass is the TV, Sky Stream is the puck.</P> <P>&nbsp;</P> <P>Are you logging in with the correct Sky ID, also are you logging into your Sky account before trying the link?</P> Thu, 31 Jul 2025 21:14:16 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Glass-Puck-connectivity/m-p/5049191#M55817 GD1 2025-07-31T21:14:16Z