https://helpforum.sky.com/t5/Sky-Stream/My-puck-is-not-connecting/m-p/5046046#M55613 My sky puck it not connecting Sun, 27 Jul 2025 20:47:04 GMT Stevendowns 2025-07-27T20:47:04Z https://helpforum.sky.com/t5/Sky-Stream/My-puck-is-not-connecting/m-p/5046046#M55613 My sky puck it not connecting Sun, 27 Jul 2025 20:47:04 GMT https://helpforum.sky.com/t5/Sky-Stream/My-puck-is-not-connecting/m-p/5046046#M55613 Stevendowns 2025-07-27T20:47:04Z https://helpforum.sky.com/t5/Sky-Stream/My-puck-is-not-connecting/m-p/5046066#M55614 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4442496">@Stevendowns</a>&nbsp;</P><P>&nbsp;</P><P>You will need to provide more information. We are fellow customers not Sky so know nothing about you and your setup.</P><P>&nbsp;</P><P>What's not connecting? The remote? WiFi? Is this a new install or has it been working previously?</P><P>&nbsp;</P><P>The community will do it's best to assist but we need something to go off!</P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P> Sun, 27 Jul 2025 21:02:25 GMT https://helpforum.sky.com/t5/Sky-Stream/My-puck-is-not-connecting/m-p/5046066#M55614 mikealanr 2025-07-27T21:02:25Z