https://helpforum.sky.com/t5/Sky-Stream/Paramount-and-HayU-error/m-p/5045367#M55569 <P>Just to add I've just tried to get on discovery plus and can navigate to "need help activating?" And "get discovery+" but when selecting "sign in" on the tv nothing happens.&nbsp;<BR /><BR /></P><P>&nbsp;</P> Sat, 26 Jul 2025 17:49:36 GMT ShadowOnTheSun 2025-07-26T17:49:36Z https://helpforum.sky.com/t5/Sky-Stream/Paramount-and-HayU-error/m-p/5045365#M55568 <P>Hi there, looking for some help.&nbsp;<BR /><BR /></P><P>Tried to continue watching Below Deck on HayU and received a playback error message. Refreshed apps and tried again HayU opens but just shows the side bar and a blank screen, I can't navigate up or down the side bar.&nbsp;<BR /><BR /></P><P>decided to continue watching Dexter on Paramount instead, receiving "error 3304" message on screen. Again refreshed apps, turned router off, disconnected power from router and restarted.&nbsp;<BR />same issue for all paramount shows, the licensing 3304 error.&nbsp;<BR /><BR /></P><P>HayU also still not working. Disney and Netflix are still working.&nbsp;<BR /><BR /></P><P>any help appreciated&nbsp;</P> Sat, 26 Jul 2025 17:46:10 GMT https://helpforum.sky.com/t5/Sky-Stream/Paramount-and-HayU-error/m-p/5045365#M55568 ShadowOnTheSun 2025-07-26T17:46:10Z https://helpforum.sky.com/t5/Sky-Stream/Paramount-and-HayU-error/m-p/5045367#M55569 <P>Just to add I've just tried to get on discovery plus and can navigate to "need help activating?" And "get discovery+" but when selecting "sign in" on the tv nothing happens.&nbsp;<BR /><BR /></P><P>&nbsp;</P> Sat, 26 Jul 2025 17:49:36 GMT https://helpforum.sky.com/t5/Sky-Stream/Paramount-and-HayU-error/m-p/5045367#M55569 ShadowOnTheSun 2025-07-26T17:49:36Z https://helpforum.sky.com/t5/Sky-Stream/Paramount-and-HayU-error/m-p/5045579#M55570 <P>A couple of things to try. Firstly can you still access your accounts via a web browser? At least that will confirm if the accounts are functioning.</P><P>&nbsp;My second thought (as you've already tried refreshing the apps) is to reboot the Q box itself. It's amazing how often just turning it on and off actually works!</P> Sun, 27 Jul 2025 08:25:30 GMT https://helpforum.sky.com/t5/Sky-Stream/Paramount-and-HayU-error/m-p/5045579#M55570 hrai 2025-07-27T08:25:30Z https://helpforum.sky.com/t5/Sky-Stream/Paramount-and-HayU-error/m-p/5045663#M55571 <P>Hey thanks for your reply!</P><P>&nbsp;</P><P>Apologies I should have said it's the sky stream puck I have, not Q.&nbsp;<BR /><BR /></P><P>yes tried turning the puck off and on again and unplugging. Very strange. All accounts accesible on other devices, ended up acceding paramount on the Xbox last night</P> Sun, 27 Jul 2025 11:00:53 GMT https://helpforum.sky.com/t5/Sky-Stream/Paramount-and-HayU-error/m-p/5045663#M55571 ShadowOnTheSun 2025-07-27T11:00:53Z https://helpforum.sky.com/t5/Sky-Stream/Paramount-and-HayU-error/m-p/5045748#M55573 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4441922">@ShadowOnTheSun</a>&nbsp;wrote:<BR /> <P>Hey thanks for your reply!</P> <P>&nbsp;</P> <P>Apologies I should have said it's the sky stream puck I have, not Q.&nbsp;<BR /><BR /></P> <P>yes tried turning the puck off and on again and unplugging. Very strange. All accounts accesible on other devices, ended up acceding paramount on the Xbox last night</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4441922">@ShadowOnTheSun</a>&nbsp; I have moved your posts to the Sky Stream forum&nbsp;</P> Sun, 27 Jul 2025 13:09:25 GMT https://helpforum.sky.com/t5/Sky-Stream/Paramount-and-HayU-error/m-p/5045748#M55573 Laing1 2025-07-27T13:09:25Z