https://helpforum.sky.com/t5/Sky-Stream/Puck-exchange/m-p/5045007#M55500 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4441580">@Dash3</a>&nbsp;</P><P>&nbsp;</P><P>You will get everything again in the box.</P><P>&nbsp;</P><P>You'll need to return any:</P><P>&nbsp;</P><P>Sky-owned Sky Stream pucks</P><P>Remotes</P><P>Cables</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/charges-for-not-returning-sky-stream-puck" target="_blank">https://www.sky.com/help/articles/charges-for-not-returning-sky-stream-puck</A></P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P> Sat, 26 Jul 2025 08:16:18 GMT mikealanr 2025-07-26T08:16:18Z https://helpforum.sky.com/t5/Sky-Stream/Puck-exchange/m-p/5044999#M55499 <P>I'm having another puck delivered, due to faulty one, was told o will get another in exchange via delivery can anybody tell me exactly what I am told hand back? I.e pick cables remote or just puck etc!&nbsp;<BR />thanks<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Sat, 26 Jul 2025 08:00:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-exchange/m-p/5044999#M55499 Dash3 2025-07-26T08:00:43Z https://helpforum.sky.com/t5/Sky-Stream/Puck-exchange/m-p/5045007#M55500 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4441580">@Dash3</a>&nbsp;</P><P>&nbsp;</P><P>You will get everything again in the box.</P><P>&nbsp;</P><P>You'll need to return any:</P><P>&nbsp;</P><P>Sky-owned Sky Stream pucks</P><P>Remotes</P><P>Cables</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/charges-for-not-returning-sky-stream-puck" target="_blank">https://www.sky.com/help/articles/charges-for-not-returning-sky-stream-puck</A></P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P> Sat, 26 Jul 2025 08:16:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-exchange/m-p/5045007#M55500 mikealanr 2025-07-26T08:16:18Z