https://helpforum.sky.com/t5/Sky-Stream/No-service-black-screen/m-p/5038914#M55093 <P>Watching my Sky Streaming Service screen just went black&nbsp; I have tried to reset i e turned off plugs switched on again. Still black screen no message with an intermittent sound</P> Fri, 18 Jul 2025 15:06:47 GMT Frustrateduser5 2025-07-18T15:06:47Z https://helpforum.sky.com/t5/Sky-Stream/No-service-black-screen/m-p/5038914#M55093 <P>Watching my Sky Streaming Service screen just went black&nbsp; I have tried to reset i e turned off plugs switched on again. Still black screen no message with an intermittent sound</P> Fri, 18 Jul 2025 15:06:47 GMT https://helpforum.sky.com/t5/Sky-Stream/No-service-black-screen/m-p/5038914#M55093 Frustrateduser5 2025-07-18T15:06:47Z https://helpforum.sky.com/t5/Sky-Stream/No-service-black-screen/m-p/5038972#M55096 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436399">@Frustrateduser5</a>&nbsp; &nbsp;When you switched off at the plug, did you leave it a few minutes before turning back on?</P><P>Presumably you have been able to watch and it just went black while watching?</P><P>How is your router connected to your puck, is it with an Ethernet cable or over Wi-Fi?</P> Fri, 18 Jul 2025 15:53:26 GMT https://helpforum.sky.com/t5/Sky-Stream/No-service-black-screen/m-p/5038972#M55096 Stephen+Mourton 2025-07-18T15:53:26Z