topic Re: STV playlist wont play in Sky Stream

STV playlist wont play

Annette48 — Wed, 16 Jul 2025 13:30:45 GMT

Ive been streaming stvplayer for months without any issues but 2 nights ago for some strange reason it has stopped playing things from my playlist. It comes up with an error message saying ' oops it looks like something has gone wrong.' STV Error:R-1 the gives 2 options * GO BACK or *EXIT

I have switched off at wall several times for 30seconds or more, updated apps etc but to no avail.

My STV player will not play it either.

Thanks to anyone that shed light on this.

Annette

Re: STV playlist wont play

Jporch316 — Wed, 16 Jul 2025 19:55:10 GMT

Hi @Annette48

@would you like me to escalate your post to the online sky community support team ?

Re: STV playlist wont play

Annette48 — Thu, 17 Jul 2025 07:00:41 GMT

Yes please, thank you

Re: STV playlist wont play

Jporch316 — Thu, 17 Jul 2025 07:23:21 GMT

Hi @Annette48

I have escalated your post to the online sky community support team .... please lookout for an invitation to chat with them on her

see link below for details on how escalations work

Sky escalations

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: STV playlist wont play

Mr+Flibbles+86 — Thu, 17 Jul 2025 07:35:04 GMT

Thanks for escalating this. We’ve sent an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

Re: STV playlist wont play

Stevie0678 — Sat, 15 Nov 2025 09:45:13 GMT

I am having the same issue. What is best way to resolve this?

Re: STV playlist wont play

SheilaRitchie — Sat, 15 Nov 2025 19:17:48 GMT

Me too. I've deleted the App and reinstalled it, but it won't resolve

Re: STV playlist wont play

JazTheTim — Sat, 15 Nov 2025 19:32:34 GMT

Same issue.

Re: STV playlist wont play

Annette48 — Sun, 16 Nov 2025 13:53:08 GMT

Contact STV/ITV it's the only way to resolve it

Re: STV playlist wont play

Annette48 — Sun, 16 Nov 2025 13:55:10 GMT

Contact STV/ITV, it's the best & only way to resolve it

Re: STV playlist wont play

Annette48 — Sun, 16 Nov 2025 13:55:46 GMT

Contact STV/ITV as it's the only way to get it resolved

Re: STV playlist wont play

Annette48 — Sun, 16 Nov 2025 13:56:29 GMT

Contact STV to get it resolved